Richard Whitehall

New York City

Richard is a Partner at Smart Design, responsible for leading high-profile engagements and building the company’s Design and Innovation Consulting practice. He brings a unique blend of design excellence and visionary purpose to lead Smart Design’s team of experts and their collective contribution to the global conversation on business and design.

Richard is committed to delivering results across Smart’s key areas of expertise. He is a driving force behind the organization’s exploration of emerging areas of design and is an influential mentor in thought leadership. He is constantly looking for new ways that design and technology can make a difference to organizations, their customers, end users and employees.

He focuses on business innovation, specifically, the emergence of new services and products in the areas of mobility, health care, and wellness, as well as how design can help craft new relationships between organizations and consumers.

Richard serves on the Design Management Institute’s Advisory Board and co-chaired DMI’s Design at Scale Conference in New York. Richard has spoken at events across the U.S. and in the EU and received numerous awards for his work, including IDEA Gold and D&AD Product Design Awards. Richard graduated from the industrial design engineering program at the Royal College of Art in London, holds a bachelor’s degree in mechanical engineering from the University of Bristol, and practiced as a product designer in the U.K. and Japan before moving to Brooklyn, where he now lives with his wife and daughter.

Recent Talks:

The Atlantic: Designing by Feel

Service Design Global Conference