“My four-year-old is starting to understand work and I want her to know she can make a difference, that she can help people.”
– Stephanie Hon
While that passion can drive innovators to accomplish incredible things, battling friction in a complex system that is in a state of permanent flux – and working with stakeholders with potentially competing motivations – is a one-way ticket to exhaustion. Burnout among U.S. doctors and nurses is at an all-time high, with 63% reporting symptoms. Our research found many of our healthcare innovators were feeling the effects too.
Those who discovered a way forward did so by channeling their passion to break through the friction. They used their expertise to drive innovation throughout their organizations while keeping in mind that healthcare is still (in most places) a business.