Design

Considering every moment of the experience

The battle for consumer attention and loyalty has never been fiercer. Design has the power to cut through the noise and establish meaningful relationships with people. Utilizing people-centered principles and iterative prototyping methodologies within physical, digital, and communication design, we create integrated experiences that attract, engage, and, most of all, truly matter to real people.

Our thoughtfully realized products and services create memorable connections between a brand and its customers.

Offerings
Product Experiences

We design groundbreaking digital and physical products as well as the experiences that surround them. We work in a broad range of platforms to support various business needs: from a desktop or mobile app, to a comprehensive product line for mass channels, to a connected product supported by a digital ecosystem. We design products for all moments in life and across technology platforms.

Service Experiences

We bring multi-touchpoint service experiences to life across digital products, print materials, service representative interactions, and physical spaces. We build service prototypes and pilots to evaluate new services and build confidence as the fidelity of the ideas increases. We co-create with customers and employees to ensure we are creating relationships that drive loyalty.

Disciplines
  • Interaction Design
  • Industrial Design
  • Innovation Engineering
  • Communication Design
  • Design Prototyping
  • Design Research