Advancing the dialogue.

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Gordon Hui
December 3, 2015

Your Year End Wishlist: 20 Design and Innovation Books

We are in the midst of an “Innovation Renaissance” when new ideas, tools, and approaches about innovation are more prolific...

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Jamie Nicholson
November 4, 2015

Moving from Thinking to Doing: Reflections on the annual global service design conference

Service design is gaining more and more attention as great customer experiences are table stakes in most sectors. In fact,...

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Sean O’Connor
October 28, 2015

Smart Salon: Doctor, Who? London

The healthcare sector is in flux, and the UK serves as a clear example of the challenges that face the...

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Dan Formosa
August 18, 2015

Medical Apps, Wearable Devices and Tribal Medicine

There’s a significant difference between Eastern and Western medicine. Simply put, Eastern medicine, and Traditional Medicine...

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Gordon Hui
August 4, 2015

Smart Salon: Doctor, Who? New York

Digital solutions have transformed the physician-patient dynamic. With countless sources of information online, wearables to track,...

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Smart Design
July 9, 2015

Wearables Part 3: Waiting for the perfect Moment

Moment is a fertility monitoring system designed for both men and women. The fitness and wellness sector is currently one of...

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Russell Blanchard
June 30, 2015

Making wearable technology meaningful: Part 2

In this series our designers, strategists and technologists have envisaged how wearable technology might better impact health care...

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Dan Formosa
June 16, 2015

6 Predictions that will change design as we know it

As companies and organizations around the world look for ways to solve a seemingly endless number of problems, we’re seeing...

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Smart Design
June 10, 2015

Making wearable technology meaningful: Part 1

Despite a lot of hype, it’s not much of a stretch to say that wearables haven’t made much of an...

Redesigning our Banking Relationships
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Jessi Pervola
May 7, 2015

Redesigning our banking relationships

Yesterday, I called one of my banks for help in making a small transfer. It should have been an easy...